Refund policy

Request a return for a refund within 15 days after delivery for unworn items with tags intact. Request a return for a damaged item within 15 days after delivery, and return the item for a refund. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dhoorthofficial@gmail.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Dhoorth covers return shipping for damaged or wrong items. Customers pay return shipping for size or preference exchanges. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dhoorthofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If the product is returned, we will give a refund and the customer can make a separate order.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, prepaid orders will be refunded to the original payment method within 10 business days. Cash on Delivery (COD) orders will be refunded via UPI within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dhoorthofficial@gmail.com